Find answers to common questions about Prlio
We require identity verification for all users and only accept secure payment methods. This helps ensure that both renters and hosts can trust who they’re working with. We use a third party to verify identities and run a background check on every renter and host. We also must approve the space before it may be listed. Each Host and Renter will be reviewed after each rental, and you must keep at least a 4.0 star average to stay on the platform.
Our support team is here to help resolve issues quickly and fairly. If a dispute arises, we’ll step in to review the situation, verify details, and guide both parties toward a solution.
Payments are deposited directly to your bank account every month. You’ll receive earnings from renters after each completed rental period, minus our small service fee.
No. You control your listing and availability at all times. You can pause or remove your listing whenever you’d like — no long-term contracts required. Most agreements are month to month.
Earnings vary by location and space size. Many hosts earn anywhere from $50 to $500+ per month. You set your price, and we’ll guide you with local market insights to stay competitive.
You can rent out garages, basements, attics, closets, spare bedrooms, sheds, or even driveways and outdoor parking spots. As long as the space is clean, secure, and accessible, it’s likely a good fit.
We carefully vet hosts, verify identities, and provide up to $1M in coverage for stored items. Hosts are expected to keep spaces clean and secure, and you can message them directly to confirm details before booking
Access depends on the host’s availability. Many hosts allow flexible access, while others may require advance notice. Each listing clearly states access hours, so you’ll know before you book.
You can store most household goods, furniture, boxes, seasonal items, and business inventory. However, hazardous materials, perishable food, weapons, or illegal items are not allowed. A full restricted items list is available in our guidelines.
Yes. Every booking on our platform includes up to $1 million in coverage for your stored items. While damage is extremely rare, this protection ensures you’re not left unprotected if the unexpected happens. Hosts are required to maintain safe, secure spaces, and our support team is ready to step in and guide you through the claims process so you can store your belongings with confidence.